zafara africa
returns policy

- All Zafara purchase return requests must be submitted within seven (7) calendar days from the date of delivery
- Return requests received outside the stated return period(s) will not be accepted
- Return shipments must be arranged through Zafara and shipped in their original packaging (including all accompanying certificates received with the order)
- Customers are responsible for return shipping costs unless otherwise stated
- Refunds will be processed back to the original form of payment once the artist / designer receives the returned purchase
- All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD
- Special Collection, Limited Edition, framed/matted Open Edition artwork, and eGift Cards are FINAL SALE and not eligible for returns
- Returns will not be accepted for any purchases that have been defaced, tampered with or modified in any way from original condition
- To start a Return Request, please use the Contact Us Form